Privacy Policy

Reliable Insurance LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us for insurance services. Please read this policy carefully.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Contact information — name, phone number, email address, and mailing address
• Insurance information — type of coverage requested, current policies, and related details you provide
• Communication preferences — including your consent to receive SMS messages
• Usage data — pages visited, time spent on site, and browser/device information collected automatically

2. How We Use Your Personal Information

We use the information we collect to:

• Respond to your insurance inquiries and provide quotes
• Communicate with you about your policy, renewals, and claims
• Send appointment reminders, policy updates, and account notifications via SMS (with your consent)
• Improve our website and services
• Comply with legal and regulatory requirements

4. Who We Share Your Information With

We do not sell your personal information. We may share your information only in the following circumstances:

• Insurance carriers — to obtain quotes and bind coverage on your behalf
• Service providers — third-party vendors who assist us in operating our website or communicating with you (e.g., SMS platforms), bound by confidentiality agreements
• Legal requirements — when required by law, court order, or government authority

SMS consent and phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

• Opt out of SMS: Reply STOP to any text message at any time
• Access or correct your data: Contact us at [email protected]
• Request deletion: Contact us and we will honor requests where legally permissible

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: